Our Money Back Guarantee to Our Customers
|Value of Order||Shipping Charges|
|$0.00 - 25.00||$4.95|
|$25.01 - 50.00||$6.95|
|$50.01 - 75.00||
|$75.01 - 100.00||$10.95|
|$100.01 - 150.00||$12.95|
|$150.01 +||10% of order|
Shipping cost is based on the amount you order. The charges shown above are for a single address.
US customers may return an item for exchange or refund for any reason. When you return an item, please make your return within 30 days of your purchase and indicate the reason for your return. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement once we have received your returned item. Return any items to Friends of Tilonia, Inc. at the Customer Service address below.
Our goal is to provide you with outstanding service, however, we are unable to refund your purchase if we do not receive the item you are returning or if there is no proof of delivery. USPS offers an inexpensive proof of delivery service. You may also wish to insure your item to cover any loss or damage during return delivery. When you return an item to us, please notify us at email@example.com or 888-759-8175.
We accept American Express, Master Card, Visa, as well as PayPal payments to firstname.lastname@example.org.
Tilonia® Home bedding and table linens are washable. Please download Cleaning Instructions for how best to care for your purchase of Tilonia® Home textiles.
Still Have Questions?
Email us for more details: email@example.com
How to Contact Customer Service
Best way to reach us is via email: firstname.lastname@example.org
Thank you for shopping at Sprout Enterprise Network!